About Team Outsider

We’re on a mission to be the most hospitable team in the world!

At Team Outsider, we’re on a mission to be the most hospitable team in the world. We believe in putting our team first, delivering WOW-worthy experiences, and continuously getting better every day.

Our values guide everything we do:

We put our team first: We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
We make them say “WOW!”: We are determined to "WOW!" our team members, guests, communities, and our partners with every interaction.
We express gratitude: We appreciate that our team members and guests have many options for where to spend their time. We are committed to exemplifying that they've made the right decision.
We get better every day: We’re always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence..
We are steadfastly resourceful: We do more with less and will do everything it takes to overcome a challenge.
We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.

Join Team Outsider as a Campground Operations Coach & Asset Manager!

Join Team Outsider as a Campground Operations Coach (Asset Manager)!

Are you a passionate leader with a knack for hospitality and a drive to optimize campground operations? Do you thrive in a dynamic environment where you can mentor General Managers, ensure exceptional guest experiences, and maximize financial performance? If so, we invite you to join Team Outsider as a Campground Operations Coach (Asset Manager)! This exciting remote role offers a unique opportunity to make a significant impact on a growing portfolio of RV parks and campgrounds across the country.

Why You'll Love This Job:

Lead with Vision: Guide and mentor a team of General Managers, fostering a culture of hospitality excellence and operational efficiency.
Mix It Up: Enjoy a diverse role that combines operational leadership, financial management, and guest experience optimization.
Make a Difference: Play a key role in shaping the success of our campgrounds, driving profitability, and creating unforgettable guest experiences.
Grow with Us: Develop your leadership, financial, and operational skills with a fast-growing company in the outdoor hospitality industry.
Enjoy the Perks: Competitive salary, performance-based bonuses, comprehensive benefits package, and opportunities for professional development.

About the Role:

As a Campground Operations Coach (Asset Manager), you'll be a key player in our company's success, overseeing the operational and financial performance of a portfolio of RV parks and campgrounds. You'll coach and mentor General Managers, manage budgets, optimize revenue streams, and ensure exceptional guest experiences. This is a highly visible role that offers significant responsibility and the opportunity to drive both operational success and profitability.

What You'll Do:

Financial Management: Oversee financial performance, manage budgets, analyze reports, and develop strategies to maximize profitability.
Operational Excellence: Coach and support General Managers, ensure operational efficiency, and implement process improvements.
Guest Experience: Ensure exceptional guest experiences, evaluate feedback, and drive marketing initiatives to increase occupancy and satisfaction.
Capital Improvements: Oversee capital improvement projects, ensuring timely execution and alignment with long-term asset strategies.
Performance Monitoring: Review performance reports, track KPIs, and conduct performance reviews with General Managers.
Risk Management: Ensure compliance with regulations, implement emergency preparedness plans, and mitigate operational and financial risks.
Business Development: Participate in acquisitions, develop growth strategies, and represent the company at industry events.

What We're Looking For:

Passion for Hospitality: A genuine desire to create welcoming and memorable experiences for our guests.
Leadership Skills: Proven ability to coach, mentor, and inspire teams to achieve operational excellence.
Financial Acumen: Strong understanding of financial management, budgeting, and performance analysis.
Operational Expertise: Experience in campground operations, hospitality management, or asset management.
Guest-Focused Mindset: Commitment to delivering exceptional guest experiences and exceeding expectations.
Remote & Organizational Proficiency: Able to manage competing priorities and calendars effectively, work remotely, and engage fully on video calls.

Qualifications:

Bachelor's degree in Business Administration, Hospitality Management, Real Estate, Finance, or a related field.
5+ years of experience in campground operations, hospitality management, or asset management.
Proven track record of managing a multi-location portfolio and/or overseeing large teams.
Strong financial acumen, leadership skills, and communication skills.

If you're ready to be part of a team that values hospitality, teamwork, and growth, we'd love to meet you! Apply today and help us create unforgettable outdoor experiences.

The pay range for this role is:
65,000 - 75,000 USD per year(Remote (United States))

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Campground Operations Coach & Asset Manager

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